Last Updated: 12/08/2025
Dourof’s Carpet Warehouse Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way.
Dourof’s Carpet Warehouse Ltd (“we”, “us”, “our”) is the data controller responsible for your personal data.
Contact us at:
Email: sales@dourofcarpets.com
Phone: +44 208 314 1999
Address: Dourof’s Carpet Warehouse Ltd, 62-66 Rushey Green, Catford, London SE6 4JD
We collect your name, address, phone number, email, and payment details when you purchase products or request services. We may also collect information from website forms and cookies.
We process your data based on your consent, contract necessity, legal requirements, or our legitimate interests.
We may share your data with trusted third parties like payment processors and delivery companies but do not sell your data.
We keep your personal data for as long as necessary to fulfil the purposes above, typically up to 7 years for accounting and legal reasons.
You have the right to:
Contact us to exercise these rights.
Our website uses cookies to improve user experience and track analytics. You can manage cookie preferences in your browser settings.
We implement reasonable measures to protect your data from unauthorised access, loss, or misuse.
If you have concerns about our data handling, contact us first. You can also complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk/.
